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Lucky Green Casino VIP Program: How the Tiers and Rewards Work
The Lucky Green Casino VIP Program gives registered players a route from Bronze to Diamond, with higher tiers adding cashback, personal offers, support and payout benefits. Here’s how the levels work, how you earn Comp Points, and what to know before you aim for the next tier.
How the VIP Program starts when you register
You are enrolled automatically when you register with Lucky Green Casino, so there is no separate VIP application to complete. Registration also comes with 85 Comp Points, giving you a starting balance straight away. The programme is available across five levels: Bronze, Silver, Gold, Platinum and Diamond.
For Australian players, Lucky Green Casino AU keeps balances and transactions in Australian dollars. You can play through a browser on compatible devices, while the VIP features are connected to your casino account rather than a separate app.
Your starting point is Bronze
Bronze requires 0 CP, includes the registration welcome benefits, and has no CP expiry. There is no downgrade from Bronze.
How to earn Comp Points and reach a higher tier
Comp Points are earned from slot bets made with real money or bonus funds. Real-money slot wagering earns 5 CP for each $1 AUD wagered. Slot wagering with bonus funds earns 2.5 CP for each $1 AUD wagered.
| Bet type | CP earned | Example |
|---|---|---|
| Real-money slot bet | 5 CP per $1 AUD wagered | $100 AUD wagered earns 500 CP |
| Bonus-fund slot bet | 2.5 CP per $1 AUD wagered | $100 AUD wagered earns 250 CP |
The tier thresholds are based on CP totals. Silver starts at 1,500 CP, Gold at 7,000 CP, Platinum at 50,000 CP and Diamond at 150,000 CP. As a simple example, $300 AUD wagered on slots with real money earns 1,500 CP, which matches the Silver threshold. Actual play carries financial risk, so treat the figures as a way to understand the points system, not as a reason to wager more.
Check your points before chasing a tier
CP earning is tied to slot bets only. Work from your current balance and play within a budget rather than increasing stakes just to reach a higher level.
CP expiry depends on your tier. Bronze CP never expire. Silver, Gold, Platinum and Diamond CP expire after 30 days, so keeping track of your account balance matters once you move beyond Bronze.
VIP tiers: what changes from Silver to Diamond
Each higher level adds a different mix of account benefits. The details include cashback of up to 15% from Silver tier and above, personal payout limits for Silver through Diamond, and stronger support or offer benefits as you progress.
| Tier | CP requirement | Benefits |
|---|---|---|
| Bronze | 0 CP | Welcome benefits; CP never expire; no downgrade |
| Silver | 1,500 CP | Personal payout limits; up to 15% cashback; 24/7 support; CP expire in 30 days; no downgrade |
| Gold | 7,000 CP | Personal payout limits; up to 15% cashback; 24/7 support; exclusive offers; CP expire in 30 days; downgrade to Silver if inactive |
| Platinum | 50,000 CP | Personal payout limits; up to 15% cashback; 24/7 support; personal offers; 30% faster CP earning; CP expire in 30 days; downgrade to Gold if inactive |
| Diamond | 150,000 CP | Personal payout limits; up to 15% cashback; 24/7 support; personal offers; VIP support; priority payouts; 50% faster CP earning; CP expire in 30 days; downgrade to Platinum if inactive |
Silver is the first tier with personal payout limits, up to 15% cashback and 24/7 support. Gold adds exclusive offers. Platinum adds personal offers and a 30% faster CP earning rate, while Diamond increases the faster earning rate to 50% and adds VIP support plus priority payouts.
The programme also sets out how inactivity affects higher levels. Gold can move down to Silver, Platinum can move down to Gold, and Diamond can move down to Platinum if the account becomes inactive. Bronze and Silver do not have a downgrade listed in their tier benefits.
Cashback, personal offers and payout benefits at higher levels
From Silver tier, eligible players can receive up to 15% cashback on net losses. Cashback is returned as a percentage of net losses to the gaming account. It is one of the main benefits that begins before the top VIP levels, while Gold, Platinum and Diamond add progressively more personalised offers.
Payout benefits also become part of the higher-tier experience. Silver, Gold, Platinum and Diamond include personal payout limits. Diamond adds priority payouts, alongside VIP support. Standard withdrawal rules still matter: the daily withdrawal limit is $1,000 AUD, the weekly limit is $5,000 AUD and the monthly limit is $15,000 AUD.
Diamond combines the strongest listed benefits
Diamond requires 150,000 CP and includes personal offers, VIP support, priority payouts, up to 15% cashback and a 50% faster CP earning rate.
Withdrawals are processed within 48 hours on business days and are not processed on weekends. After processing, funds can take up to 5 working days to reach your account. Identity verification can take up to 3 days, and your withdrawal requires a confirmed email address or mobile number, completed profile information, first name, last name and bank account number.
How to use the VIP benefits sensibly
The VIP structure is easiest to manage when you treat each tier as an account feature, not a target that demands extra spending. Start by checking your current CP total, note the expiry rule for your tier, and decide what level of play fits your entertainment budget.
Register your account
Create one account using your legal name and the required registration details. You must be 18 or older.
Check your starting CP
The account receives 85 CP at registration, and Bronze begins at 0 CP.
Use the correct earning information
Only slot bets earn CP. Real-money play earns 5 CP per $1 AUD wagered, while bonus-fund play earns 2.5 CP per $1 AUD wagered.
Watch the tier and expiry rules
Silver starts at 1,500 CP, Gold at 7,000 CP, Platinum at 50,000 CP and Diamond at 150,000 CP. CP above Bronze expire after 30 days.
Use account controls when needed
Deposit limits and time limits can be set in the account. Self-exclusion is also available through support for periods from 1 month to 5 years.
A quick reminder: VIP benefits do not remove the normal risks of casino play. Set a deposit limit and time limit before playing if that helps you stay in control. Support is available in English through live chat and email, and requests are handled within 3 hours.
VIP support on mobile and in the browser
The casino is browser-based, so you can use the account and its VIP features without downloading a native app. The service works with Safari 14 or above on iOS 14+ and with Chrome on Android. Tablets are supported as well.
The mobile library uses HTML5, scales to the screen and includes touch controls. More than 1,000 titles are available in the mobile browser. If you want to try games before registering, demo mode is available without an account, although demo play does not build a real-money CP balance.
- Use Safari 14+ on iPhone or iPad running iOS 14+.
- Use Chrome on Android devices.
- Play through a browser with no download required.
- Use English live chat or email support for account requests.
- Set deposit and time limits from the account.
Keep one account only
The account rules allow one account per person. Creating a new account during self-exclusion is prohibited.
FAQ
VIP Program questions
How do I join the Lucky Green Casino VIP Program?
You are enrolled automatically when you register, so there is no separate VIP sign-up. Registration credits 85 CP and places you in the Bronze tier.
What is the highest VIP tier?
Diamond is the highest tier. It requires 150,000 CP and includes VIP support, priority payouts, personal offers, up to 15% cashback and a 50% faster CP earning rate.
How many CP do I earn from slot bets?
Real-money slot bets earn 5 CP per $1 AUD wagered. Slot bets made with bonus funds earn 2.5 CP per $1 AUD wagered.
Do all casino games earn Comp Points?
CP are earned on slot bets only. The stated earning rates apply to real-money and bonus-fund slot wagering.
How long do Comp Points last?
Bronze CP never expire. CP for Silver, Gold, Platinum and Diamond expire after 30 days.
Does the VIP Program include cashback?
Yes. Up to 15% cashback on net losses is available from Silver tier and above.
What payout benefits come with VIP status?
Silver, Gold, Platinum and Diamond include personal payout limits. Diamond also includes priority payouts.
Can my VIP tier change if I stop playing?
Yes. Gold can downgrade to Silver, Platinum to Gold, and Diamond to Platinum if inactive. Bronze and Silver have no downgrade listed in their tier benefits.
Can I use the VIP account on my phone?
Yes. The casino runs in a mobile browser on iOS 14+ with Safari 14+ and on Android with Chrome. No download is required.