Up to $5,000 AUD + 160 FS
Responsible Gaming
Lucky Green Casino is committed to promoting safer, more informed gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. We encourage every player to understand the risks, set reasonable limits and take a break whenever gambling stops feeling fun or controlled.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, so past results do not predict future outcomes. A winning streak does not make another win more likely, and a losing streak does not mean that a win is due. Avoid treating gambling as an investment, source of income or solution to money problems.
Before you play, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after essential living costs and financial commitments have been covered. Never gamble with money intended for rent, bills, food, education, medical expenses or other important needs.
- Set a spending limit before you start and do not increase it during a session.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from everyday spending and household finances.
- Do not chase losses by trying to win back money you have lost.
- Do not borrow money, use credit intended for other purposes or sell belongings to gamble.
- Avoid gambling when you are upset, stressed, tired, intoxicated or under the influence of drugs.
- Remember that stopping after a win is just as important as stopping after a loss.
A useful way to stay in control is to keep a personal record of your deposits, withdrawals, play time and results. Reviewing this information can help you understand your gambling habits and identify whether your activity is becoming more frequent, expensive or difficult to manage.
Recognising signs of harm
Gambling-related harm can affect finances, relationships, work, study, mental health and general wellbeing. It can develop gradually, and a person may not recognise the problem immediately. You may wish to pause and seek support if gambling is taking more time, money or attention than intended.
- Thinking about gambling frequently or feeling unable to focus on other activities.
- Spending more time or money gambling than you planned.
- Trying to recover losses by increasing bets or continuing to play.
- Feeling restless, irritable or anxious when you cannot gamble.
- Hiding or minimising your gambling from family, friends or people you trust.
- Borrowing money, missing payments or experiencing financial stress because of gambling.
- Arguing with others or neglecting work, study, health or responsibilities.
- Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.
- Trying to stop or cut back but finding that you cannot do so.
- Feeling guilt, shame, hopelessness or distress after gambling.
Having one or more of these experiences does not mean you have to deal with them alone. Speaking with someone early can make it easier to regain control. Consider talking with a trusted person or a qualified gambling counsellor, even if you are unsure whether your gambling is a problem.
Tools to help you stay in control
Personal limits can help you make decisions before emotions or gambling activity influence your choices. Depending on the options available on your account, you may be able to use controls relating to deposits, spending, session time, cooling-off periods or account access. Review the available tools and choose settings that reflect your circumstances.
Set a budget
Choose a gambling budget for a defined period, such as a day, week or month. Treat this amount as entertainment spending. Once the budget has been used, stop gambling until the next period. Do not adjust your budget simply because you have lost money or because you believe a win is likely.
Use time limits and breaks
Online gambling can make time pass quickly. Use reminders, alarms or available session tools to help you take breaks. Stand up, move away from the device and do something unrelated to gambling. A break can help you reassess whether you still want to continue.
Take a cooling-off period
If gambling feels difficult to control, consider taking a temporary break. A cooling-off period gives you time away from gambling without requiring a permanent decision. Use this time to review your spending, speak with someone you trust and consider professional support.
Consider self-exclusion
Self-exclusion is a stronger measure for people who want to stop gambling for a longer period. If you choose self-exclusion, follow the available process carefully and do not attempt to open or use another account. If you believe you need help immediately, contact a gambling support service and ask about additional exclusion and blocking options that may be available in your state or territory.
Limits and account controls are support tools, not a guarantee that gambling will always remain harmless. They work best when combined with an honest budget, regular breaks and support from people you trust.
Getting help in Australia
If gambling is causing concern, help is available in Australia. Gambling Help Online provides information, counselling and support resources for people affected by gambling, as well as family members and friends. You can also contact a gambling support service available in your state or territory, speak with your doctor or ask a qualified counsellor for advice.
Support is also available for people affected by someone else’s gambling. Family members, partners, friends and colleagues may experience financial pressure, conflict, stress or emotional harm. You do not need to wait for the person who gambles to seek help before accessing support for yourself.
If gambling has contributed to urgent financial difficulties, consider contacting a free financial counselling service in Australia. A financial counsellor may help you understand your options, organise essential commitments and plan next steps. Do not borrow more money to cover gambling losses without first obtaining independent financial advice.
If you feel unsafe, are experiencing a mental health crisis or are thinking about harming yourself, contact emergency services or a crisis support service in Australia immediately. Gambling losses do not define your worth, and confidential help is available.
Our approach
Lucky Green Casino provides responsible gaming information to help players make informed choices. We encourage players to use available account controls, keep their account information secure and contact support if they have questions about responsible gaming features. We may apply account checks, restrictions or other measures where required by applicable rules and our operating procedures.
Players should only gamble if they meet the applicable legal age and eligibility requirements. Do not allow another person to use your account, and do not gamble on behalf of someone else. If you share a device or payment method, take appropriate steps to protect your account and personal information.
Responsible gambling is an ongoing choice. Check in with yourself regularly, be honest about the effect gambling has on your life and act early if anything begins to feel uncomfortable or difficult to control.