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Cookies Policy
This Cookies Policy explains how Lucky Green Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with the applicable Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. Where required by applicable law, Lucky Green Casino will ask for your consent before placing non-essential cookies on your device.
1. What are cookies?
Cookies are small text files that a website may store on your computer, tablet, mobile phone or other internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies may be placed by Lucky Green Casino or by third-party service providers working on its behalf. Similar technologies, such as pixels, tags, software development kits, local storage and device identifiers, may perform comparable functions. In this policy, the term cookies includes these technologies unless a different distinction is needed.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that can identify or relate to you. The way cookies are used depends on the type of cookie, your browser settings, your consent choices and the features you use on the website.
Why cookies are used
- To make the website function properly and support essential security features.
- To remember choices such as language, region, accessibility options and cookie preferences.
- To keep account areas and other secure parts of the website working during a session.
- To understand how visitors use the website and identify technical problems.
- To improve website design, performance, content and customer experience.
- To support responsible gambling information, account protection and compliance processes where appropriate.
- To measure the effectiveness of communications, promotions or website content where permitted.
- To provide relevant advertising or marketing only where this is allowed and where any required consent has been obtained.
2. Types of cookies we may use
Strictly necessary cookies
These cookies are required for core website functions. They may support page navigation, secure log-in, account sessions, fraud prevention, security controls, traffic management and the operation of online gambling features. They can also help record your cookie choices. Because these cookies are necessary for the website to operate safely and correctly, they generally cannot be switched off through the website preference tool. You may be able to block them through your browser, but doing so may prevent some pages, account functions or services from working.
Functional or preference cookies
Functional cookies remember settings and choices so that the website can provide a more consistent experience. For example, they may remember a selected language, display preference, session setting or previously submitted preference. If you reject these cookies, the website may still be available, but you may need to enter certain choices again or may not receive the full benefit of available features.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, links selected, time spent on a page, general device information, approximate location derived from an internet connection and information about errors or loading performance. This information is generally used in an aggregated or pseudonymous form to monitor performance, improve usability and identify areas that need attention. Analytics cookies are not intended to determine the identity of an individual visitor by themselves.
Advertising and marketing cookies
Advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and display advertising that is more likely to match your interests. These cookies may be placed by third-party advertising or technology providers. They may track activity across websites or services, subject to applicable law and your choices. Lucky Green Casino will not use marketing cookies in a way that overrides applicable consent requirements. Gambling-related advertising and communications may also be subject to additional legal, regulatory and responsible gambling requirements.
Session and persistent cookies
Session cookies are temporary and normally expire when you close your browser or end a browsing session. Persistent cookies remain on your device for a set period or until they are deleted. The length of time a cookie remains may vary according to its purpose. Some cookies may be refreshed or replaced when you return to the website.
3. How we manage cookies and similar technologies
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept all cookies, reject optional cookies or choose categories individually. Your available options can depend on the device, browser, country, service and applicable legal requirements. If you make a choice, the website may store a preference cookie so that your decision can be remembered. If you clear your cookies, use another device or use a different browser, you may be asked to make your choice again.
Some cookies are managed by third parties. Third-party providers may process information in accordance with their own privacy notices and terms. Lucky Green Casino does not control every third-party technology or the way an external provider operates its service. Where third-party tools are used, we take reasonable steps to select and manage providers in a way that supports applicable privacy, security and gambling-related obligations.
Your browser settings
Most browsers allow you to view, block, delete or restrict cookies through their privacy or security settings. You may also be able to receive a warning before a cookie is stored. The process differs between browsers and devices, so you should refer to the help information provided by your browser or device manufacturer. Blocking cookies may affect the availability, security or performance of the website. In particular, refusing necessary cookies may prevent log-in, account management or gambling functions from operating as intended.
Browser-based choices may not remove information already collected by a service provider, and they may not apply across every device or browser that you use. You may therefore need to manage preferences separately on each device. Where an online preference tool is provided, that tool may offer more specific controls for optional cookies and similar technologies.
Mobile devices and applications
If you access Lucky Green Casino through a mobile device or application, similar technologies may be used instead of, or in addition to, traditional browser cookies. Your device may provide controls for advertising identifiers, app permissions, storage and tracking preferences. Changes made in your device settings may affect the operation of the application or mobile website. We recommend reviewing the privacy controls available through your device and application settings.
4. Privacy, security and policy updates
Information collected through cookies may be used with other information handled under the Privacy Policy. This may include information about your website visits, account activity, device, preferences and interactions with online services. We use appropriate measures intended to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or electronic storage system can be guaranteed to be completely secure, and you should take reasonable steps to protect your devices, passwords and account details.
Cookies may help support security and integrity checks, including identifying unusual activity, protecting accounts, preventing misuse and assisting with fraud detection. We may also use technical information to meet legal, regulatory, identity, age, location, responsible gambling and record-keeping obligations where applicable. These purposes may require the use of necessary technologies even if optional analytics or marketing cookies have been rejected.
How long information is kept
The retention period for information collected through cookies depends on the purpose for which it was collected, the type of information, technical requirements and applicable legal or regulatory obligations. Session information may be removed when a session ends, while other records may be retained for longer where needed for security, compliance, dispute management, auditing or legitimate business purposes. Retention practices may also be affected by the policies of third-party providers.
Changes to this policy
Lucky Green Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or privacy practices. The updated version will be made available on the website and will apply from the date shown in the updated policy, unless a different date is stated. You should review this page periodically so that you understand how cookies and similar technologies are being used.
Questions and privacy requests
If you have questions about this Cookies Policy, wish to review your cookie preferences or want to make a privacy-related request, use the contact or privacy support options made available on the Lucky Green Casino website. We may need to verify your request before taking action. Some requests may be subject to exceptions, limitations or verification requirements under applicable law. For information about personal information, account data and your privacy rights, please also read the Privacy Policy.